Loan Processing Solution

Banks are losing customers and revenue due to a slow, frustrating loan journey that demands excessive time and resources. Lengthy processing times not only drive applicants to faster, more agile competitors but also strain operational efficiency and profitability.

Our Digital Experts, built on Purple Fabric, assist underwriters by providing pre-processed information, such as policy checks and credit approval memorandums, while offering a contextual virtual chat experience for customers. This streamlines the loan journey, saving time and resources, and improving operational efficiency and customer satisfaction.