Past Business Review Solution

Wealth management firms face significant challenges with incoming complaints, exacerbated by a dynamic regulatory environment and a fragmented internal data ecosystem. This complexity makes it difficult to address client concerns effectively and maintain regulatory compliance.

Our Digital Experts, built on the Purple Fabric, provide an AI-driven review of past business transactions and interactions with clients. They create a complete view of each client by consolidating data from multiple sources and file types. This solution identifies advice gaps, compliance issues, and missed opportunities, allowing for proactive action to ensure regulatory alignment. By enhancing client trust and streamlining operations, the agent mitigates future complaints.